Shipping policy

Order Processing
As an authorized third‑party retailer for Osmosis Beauty Pro, all orders placed through our store are submitted directly to Osmosis for fulfillment. Once your order is received, we promptly process it on our end and place the corresponding order with Osmosis.

Shipping Timeline
Because Osmosis ships all products directly, their processing times determine when your order begins transit. Most customers receive a tracking number within 1–2 weeks of placing their order. This timeframe reflects Osmosis’ standard processing and fulfillment schedule.

Tracking & Delivery
You will receive a tracking number via email as soon as Osmosis ships your order. Delivery times may vary depending on their current order volume and carrier timelines.

Our Commitment to You
We monitor all orders closely and are always here to help with updates or questions. While shipping timelines are set by Osmosis, we’re committed to providing support and ensuring your order arrives as smoothly as possible.